Shipping policy
Shipping Information
Estimated Delivery Time = Processing Time + Shipping Time
Processing Time:
Orders are typically processed within 1–5 business days. Please note that processing times are calculated in business days and may be affected by holidays or peak periods.
Shipping Details
| Shipping Method | Estimated Delivery | Order Amount | Shipping Fee |
|---|---|---|---|
| Standard Shipping | 7–12 business days | $79 and above | Free |
| Standard Shipping | 7–12 business days | $0.00–$78.99 | $7.99 |
Important Notes:
We will arrange shipment according to your selected preferences; however, exact delivery dates cannot be guaranteed. Delays may occur due to factors beyond our control, such as holidays, severe weather, or courier disruptions.
Shipping Tips
1) Please ensure your email address, shipping address, and phone number are accurate when placing your order to avoid delivery issues.
2) Orders with missing or incorrect phone numbers may fail delivery, and such cases are not eligible for compensation.
3) PO Box and BFPO addresses are not supported for express shipping. Kindly provide a complete address, including apartment or unit number. Additional fees or failed deliveries caused by incorrect information will be the responsibility of the customer.
Customs & Import Duties
Customs authorities regulate all goods entering or leaving a country. The recipient is responsible for clearing customs and paying any applicable import duties or taxes.
In some cases, items below a certain value may be exempt from fees, depending on local regulations. Since customs policies vary widely between countries, we are unable to provide specific guidance regarding duties or taxes.
By placing an order, you agree to take responsibility for understanding and paying any applicable import charges. If additional fees apply, they must be paid directly to the shipping carrier upon delivery. If you are sending a gift or using drop shipping, please inform the recipient of possible charges.
Order Tracking
You can track your order here:
https://www.17track.net/en
Please note that tracking information may take a few days to update after shipment. If tracking details are not immediately available, we recommend checking again later. The estimated delivery timeframe remains valid regardless of tracking updates.